Thank you for purchasing from our store. We strive to provide high-quality digital products, and your satisfaction is important to us. Please read our refund and return policy carefully before making any purchase.

1. Digital Products All products sold on our website are digital downloads. Due to the nature of digital products, once you have gained access to the files, we cannot accept returns or offer refunds, unless explicitly stated otherwise.

2. Refund Eligibility We offer refunds in the following cases:

• Technical Issues: If you experience issues with the download or the file does not function as described, you must notify us within 7 days of purchase. We will investigate and, if the issue cannot be resolved, a full refund will be offered.
• Non-Delivery: If you do not receive the download link or access to the purchased product within 24 hours of payment confirmation, please contact us. We will resolve the issue or issue a refund if the problem cannot be fixed.

3. Ineligibility for Refund Refunds are not available in the following situations:

• Change of Mind: We do not issue refunds if you change your mind about a product after the purchase.
• Incorrect Use: If the product was downloaded and works as described, but is not compatible with your system or you encounter issues due to incorrect usage, we cannot offer a refund.
• Unauthorized Use: Any product that has been purchased and used contrary to the license agreement is ineligible for a refund.

4. Requesting a Refund To request a refund, please contact our support team at [insert contact details], providing your order number, the reason for the request, and any relevant details or screenshots demonstrating the issue. We will review your request and get back to you within 2-3 business days.

5. Resolution Time Refunds, if granted, will be processed within 7-10 business days after approval. Depending on your payment method, it may take longer for the refund to appear in your account.

6. Contact Us For any inquiries regarding refunds or product issues, please contact us at [contact details]. We are committed to resolving any issues promptly and to your satisfaction.